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Zubb

California Trail Maps install trouble

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Grrrrr! I hate it when this happens.

Based on generally positive reviews here, I bought the maps with lifetime upgrades.  Watched all the vids from CATM on YouTube. I can't get the maps to be recognized by MapInstall or MapManager.  "no unlocked maps found" is the response on my desktop.

I haven't received any email response to my question from CATM so am reaching out to my moto family here.

I have an Apple desktop running the latest OS. This is where the problem starts.  If I can get past this, then I'll load it to the Garmin NavV (similar to Garmin Zumo).

Can anyone using CATM give me a walk through on what I'm missing here?

 

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Interesting as I’ve never had an issue with CA TrailMaps and used it flawlessly on the CABDR. I also run Mac

 

I assume you’re using Garmin Basecamp on your Mac and the zip files containing the maps are open to expose the files?

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Yes and yes. When I double click on any of the 3 map files, the map installer opens and 
 says ‘no unlocked maps found’. So I can’t open them to get it to Basecamp. 

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Hey Zubb

Did you download Mapinstall and Map manager For Mac?  Your file list shows only Mapinstall. The Garmin site warns that the software does not work unless you own a version of Garmin maps. Also, did you select a version of CalTrail before trying to load? Instructions suggest you load maps one at a time. I just loaded to a Windows 10 unit and I believe it automatically dumped into BaseCamp.  I don’t remember any issues with my Mac, but that was years ago. I believe CTM automatically finds BC.

Good Luck.

 

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After the first failure, I uninstalled MapInstall and Map manager for Mac.  then clicked the install (for Mac) button on Garmens site to insure I had the latest greatest version.

Uninstalled the CTM files, reinstalled per instructions on CTM site.  When I click the map file (any of the 3 files) MapInstall and MapManager pop up with the "no compatible maps" window.

I emailed CTM Friday.  Hopefully will get a response today Monday.

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Is the failure in uploading the maps to Garmin Basecamp or are you trying to go direct to your device?

I highly recommend CTM on Basecamp for route planning.

I believe I sent the maps from Basecamp to my Garmin GPS units

 

If you need the maps sent to your GPS and still cannot get it sorted, I can do it from my laptop. Since you are a paying customer I believe this to be ethical

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Failure is getting the map file to basecamp. 
I also tried loading directly to garmen unit but that went nowhere. 
step 1 is to click on the downloaded map file then map installer opens to get it to basecamp. Map installer don’t like it. 

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Map Manager loads into BaseCamp.

Per CTM

1. Garmin MapManager is used to load map into your Mac.  BaseCamp is used to view the map in BaseCamp.

A. Download and install MapInstall and MapManager for Mac

B Download the Mac version of the CTM

C. Double click on the downloaded map file CalifTrailMap.gmapi

D. MapManager launches and the map installation box appears.

E. Click Install

F. Repeat steps 5 thru 7 for CalTM Topo.gmapi.

G. The maps are now installed on your Mac for use with MapInstall or BaseCamp.

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3 hours ago, Bagstr said:

Map Manager loads into BaseCamp.

Per CTM

1. Garmin MapManager is used to load map into your Mac.  BaseCamp is used to view the map in BaseCamp.

A. Download and install MapInstall and MapManager for Mac

B Download the Mac version of the CTM

C. Double click on the downloaded map file CalifTrailMap.gmapi

D. MapManager launches and the map installation box appears.

E. Click Install

F. Repeat steps 5 thru 7 for CalTM Topo.gmapi.

G. The maps are now installed on your Mac for use with MapInstall or BaseCamp.

Exactly.

It's all good up until D->E

The Map Mgr launches but does not find any unlocked maps, therefore E is not possible.  Wait .  .  .  .  . This just in.

response just landed from CTM.  I will attempt his workaround and report back.

  • Confused 1

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